WARRANTY POLICY
All
Can-Am HVLP Products, except turbine assemblies, carry a limited one year
warranty against defects in workmanship and materials. The term of this
warranty extends for one year from the date of purchase and excludes failures which
are the result of misapplication, misuse, incorrect maintenance, or normal
wear. Can-Am’s obligation under this warranty is expressly limited to, at its
option, the repair or replacement of products it deems defective under the
provisions of this warranty policy, (this applies to the original purchase
only). Air filters, temperatures gauges, air and fluid hoses, and gun parts,
plus p.s.i. gauges are not warranty items due to arbitrary usage.
The
turbine, purchased as a part of a new Can-Am/Turbo-Coatair™ HVLP System is
covered by a limited two year warranty against defects in workmanship and
materials. The turbine assembly warranty begins 20 days after the system is
shipped by Can-Am.
CAN-AM/TURBO-COATAIR™
WARRANTY
This
warranty and remedy is subject to purchaser’s compliance with the obligations
hereof. This warranty is in lieu of all other conditions hereof. Can-Am makes
no warranty on merchantability or fitness for any particular purpose.
LIMITATIONS AND PROCEDURES:
If defects appear during
the warranty period, the purchaser is to obtain the return authorization from
Can-Am prior to returning the goods. Returns are at purchaser’s transportation
cost. If after inspection, Can-Am determines that the goods do not conform to
the warranty, Can-Am will only repair the goods after the customer is advised
of the cost of the repairs necessary and faxes Can-Am repair authorization.
DISCLAIMER OF TORT
LIABILITY: Purchaser specifically acknowledges understanding
that Can-Am shall not be liable in tort, whether based on negligence, strict
liability or any other theory of tort liability, for any action or failure to
act with respect to manufacturer, preparation for sale, delivery or
installation of the goods. It is the party’s intent of the paragraph to absolve
and protect Can-Am from any and all tort liability.
EXCLUSIVE REMEDY: Purchaser
specifically understands that purchaser’s sole and exclusive remedy for breach
of warranty, tortuous conduct or any other cause of action against Can-Am is
the remedy provided above.
EXCLUSION OF
CONSEQUENTIAL DAMAGES: Purchaser specifically understands the under
no circumstances will Can-Am be liable for any economic, special, incidental or
consequential damages of any kind or nature whatever, including but not limited
to, loss of anticipated profits or other losses caused by reason of
non-operation of the goods.
NOTE: Can-Am
encourages its customers to maintain an on-site inventory of recommended spare
parts to support their Can-Am/Turbo-Coatair™ HVLP finishing system. One of the
recommended spare parts for every Can-Am/Turbo-Coatair™ system is a spare
turbine assembly, since down time is far more costly than the benefits of our
Extended Warranty cost (see below).
EXTENDED TURBINE
ASSEMBLY PROTECTION OPTIONS:
To assist its customer in
managing the on-going maintenance cost of its Can-Am/Turbo-Coatair™ HVLP
finishing system and to insure they enjoy any performance improvements produced
by Can-Am’s on-going turbine research program, Can-Am offers three Extended
Warranty options for its turbine assemblies.
Pease Note: Can-Am’s optional
warranty programs do not provide additional warranty coverage for the motor,
belt, pulleys, stand, filters and other components of the overall
Turbo-Coatair™ turbine air supply unit.
Option One: Four Years
of Continuous Protected Turbine Operation with Extension Privileges:
Customers
are encouraged to buy a spare turbine assembly for each Turbo-Coatair™ turbine
air supply in their system with their original order. Under this extended
warranty option, the spare turbine assemblies are sold on a consignment basis
for the special price of $3,500.00. Customers buying a spare turbine assembly
with their original system purchase will be permitted to hold it in their plant
for two years as an emergency backup turbine and still have an additional two
year operating warranty on it. The total warranty period for the replacement
turbine assembly becomes four years (two years in storage and two years in
operation) from the date of its original sale. The original turbine assembly
must be removed and returned to Can-Am at the end of the first two year time
period at which Can-Am recaptures its property. Can-Am will permit its
customers to keep extending their turbine assembly warranty every two years by
purchasing a new consignment turbine at a cost of $3,500.00 plus any
inflationary increases.
Option Two: (Note: Although the following option is
available, it is in Can-Am’s opinion not your best choice)
If your turbine warranty
has expired and your turbine has not been totally destroyed, Can-Am will
still sell you a replacement turbine in exchange for your used one at a cost of
$7,920.00 (part #5000EXNOW).
Option Three:
Outside of Option #1 and
#2, you have one more option. If you totally destroy your turbine, you can purchase a
replacement turbine assembly for $12,940.00 (part #5000) instead of having to purchase
a completely new system which costs in excess of $20,000.
PURCHASER’S OBLIGATIONS
The applicability of the
Warranty and Remedy provided is subject to purchaser’s adherence to certain
obligations regarding care of the goods. Can-Am will not be responsible under
its warranty and remedy for problems with, damage to or defects in the goods
that are caused by:
A. Improper installation of goods.
B. Change or alteration of the original
parts in the goods without Can-Am’s approval in writing
C. 1. Carelessness
2. Lack of routine maintenance (see
maintenance instruction sheet)
3. Overvoltage
4. Wrong connections
5. Bad use
6. Any cause alien to normal operation
of the goods in particular the use of broken or out of shape parts, following a
bump, a fall or rough handling.
D. Running the turbine with all air
exit valves shut so as not to bleed of air and heat. We suggest you use Air
Valve #9001 to accomplish this.
MAINTENANCE SCHEDULE FOR TURBO-COATAIR™ SYSTEMS
1. Replace Silencer Stand Air Intake
Filter (Ref. #6001) once a month.
2. Replace Turbine Air Intake Filter
(Ref. #6003-4) once every 30 days or as necessary, but in no case longer than
30 days.
3. Spray guns; although these items are
not warranted, weekly checks should be made as follows:
A. Remove, clean and check nozzles for
wear.
B. Remove, clean and check needles for
wear.
C. Lubricate stuffing box packings with
a light amount of petroleum jelly.
© 2007
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CAN-AM ENGINEERED PRODUCTS, INC.